Andre spørgsmål & svar
Kan jeg bestille med EAN nummer?
Yes, you can. You can provide the EAN number in the comments field on the page that shows the shopping cart. Also remember to state who the EAN number belongs to.
Er priserne inklusiv moms?
Yes, all prices are listed including 25% VAT.
What does it mean that the product is 'shipped directly from the factory'?
Det betyder at dette produkt vil blive leveret for sig og oftest sendes via eksempelvis UPS eller DHL. Ved bestilling indhenter vi den aktuelle leveringstid. Er leveringstiden på mere end 3-5 hverdage, kontakter vi dig. Du kan også kontakte os for yderligere information før du bestiller. Har du bestilt andre varer, som er på lager, vil disse blive sendt med det samme.
Kan jeg selv hente min bestilling?
Yes, you can choose to pick up your order if the item is in stock. Simply select pick up during the ordering process and pick up at our address in Frederiksberg. More information will be provided immediately after ordering.
How much does delivery cost and what happens if I regret my purchase?
to the nearest post office / locker with Postnord;
Order value up to 349 DKK; 45,-
Order value over 349,- DKK; 0,-
Delivery to the door costs 60,- regardless of private or business.
You have 14 days full right of withdrawal from receipt, but you must cover any return costs yourself. You can also purchase a return label from us for 60,-.